Family Help Offer (formally known as Early Help)

At Holy Souls School, we recognise the challenges that families face in day-to-day life. There may be times when you need extra help and support. If this is the case, our door is always open for you to come and talk to us.

Family Help is a pathway to supporting you and your child when they may need further support or guidance. Providing early help to our pupils and families means we can improve outcomes for children, families, and communities, providing support as soon as a problem emerges.

In order to support in the right way, we work with you to identify what are you worried about, what is working well and what needs to happen. The information you share with us might be used to form a ‘family plan’, this will help us to identify what the needs are and the best way support you and your child appropriately.

Family Help can support children and their families in many different ways. Some examples are:

• Parenting and behaviour support.
• Loss and bereavement.
• Children who are caring for a family member.
• Children who may not want to attend school.
• Children who have special educational needs (SEND).
• Financial/housing issues.
• Children with parents/carers misusing drugs or alcohol.
• Domestic Abuse support.
• Mental Health support.

School can offer support as the first port of call and discuss the most appropriate pathway of support to follow. 

Our Pastoral Team – Mrs Kielstra and Miss Trodden (Lead DSL)  Mrs McTiernan or Mr Henvey (DSL) are available to help.  

Please contact the school office if you would like to book an appointment and a member of the Pastoral Team will contact you. 

If you feel that your child or family require further support from other professionals or would like a referral to an outside agencies, please do not hesitate to contact school and ask for Mrs Kielstra or Miss Trodden who lead on the Early Help Assessment process and will be able to support you fully.